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Managed services - Training
No matter how good the technology or how well the solution has been planned and implemented, unless the users, IT staff and management within an organisation are properly trained, the expected benefits of the technology investment will simply not materialise.
While it is possible to undertake training at a number of different types of organisations, many are not specialists in this area. The best return on your investment will always be obtained by having your people trained by qualified consultants who have an extensive and practical knowledge of the technologies and solutions they are training on, coupled with real-world experience of how they are applied.
Flexible training solutions
To ensure that you will obtain the maximum return on your technology investment, Lanway can offer a number of flexible training options, designed to cater for every type of training requirement.
Our main objective when implementing a training solution is to achieve the position where we feel comfortable that the customer is happy to use the relevant technology within hours or days of completion. This is only possible if we understand and agree the level of training required to support the new solution. This will then enable us to recommend the right type of training to exactly meet your needs.
These include:
Knowledge Transfer - this is usually delivered by the consultant who has assisted with the installation of the system and is typically delivered on site. Such on-site training can be tailored to meet the exact requirements of the organisation and proves very effective in enabling them to confidently provide first-line support.
Classroom courses - We have partnered with a specialist IT training company who have provided high-quality training courses for many years. This enables us to offer a full range of accredited training courses that can be delivered at training centres across the UK throughout the year. These cover:
| Professional skills |
| Technical IT courses |
| End user courses |
On-site training
If you have a number of people who require the same training, we can arrange for the course to take place on your site. These can be run in your own training suite, at another venue within your organisation or even in your working office, where a floor-walking workshop may fit as a best learning solution.
Our onsite training service is easy to arrange, we have a great deal of experience in delivering this kind of training and can also supply computer and projection equipment, if required.
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