Lanway Building
MyPortal
MyPortal

MyPortal is a complete remote customer portal providing all of your hardware, software & servicing info. Many tasks are automatically taken care of, freeing your time to focus on other areas. Updates, orders, quotes, warranty info and much more all available 24/7. You even receive alerts in case you need to act!



MyPortal enables you to effectively manage your IT. Priority colour-coded status even displays issues which you haven't uncovered yet! Make a positive impact on your infrastructure with MyPortal & spend time elsewhere rather than simply 'fire-fighting' your equipment. To view MyPortal in action or to talk about the benefits for your organisation, request a callback.



FEATURES

  • Helpdesk & Incident Logs
  • Contracts & Licenses
  • Complete Order History
  • Project Design Proposals
  • Quotations Online
  • Tech Attendance Vouchers
  • Asset Tracking
  • Tasks & Recommendations
  • Returns & Repairs
  • Easy-Alert Flag System
  • Callout Logs and Updates
  • Automatic Renewal Reminders



 Download MyPortal user guide


Register for MyPortal

Step 1:
Register for MyPortal by entering your name, organisation, contact telephone number, email address and special characters you see displayed. You will then receive a confirmation email from Lanway with your authorisation access.

Step 2:
Login using your username and password provided on your confirmation email using the login box to the left.

Report Problems:
If you enperience any problems with your Login details or if you require any help using MyPortal, please refer to the user guide above or call the Lanway support team.