Support
E-Mail
support@lanway.co.uk
Telephone
01282 418855
PC / Servers
Press Option 1
Networking
Press Option 2
Telecoms
Press Option 3
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MyPortal is a complete remote customer portal providing all of your
hardware, software & servicing info. Many tasks are automatically taken
care of, freeing your time to focus on other areas. Updates, orders, quotes,
warranty info and much more all available 24/7. You even receive alerts in
case you need to act!
MyPortal enables you to effectively manage your IT. Priority colour-coded status even displays issues which
you haven't uncovered yet! Make a positive impact on your infrastructure with MyPortal & spend time elsewhere
rather than simply 'fire-fighting' your equipment. To view MyPortal in action or to talk about the benefits for your
organisation, request a callback.
FEATURES
- Helpdesk & Incident Logs
- Contracts & Licenses
- Complete Order History
- Project Design Proposals
- Quotations Online
- Tech Attendance Vouchers
- Asset Tracking
- Tasks & Recommendations
- Returns & Repairs
- Easy-Alert Flag System
- Callout Logs and Updates
- Automatic Renewal Reminders
Register for MyPortal
Step 1:
Register for MyPortal by entering your name, organisation, contact telephone number, email address and special characters you see displayed. You will then receive a confirmation email from Lanway with your authorisation access.
Step 2:
Login using your username and password provided on your confirmation email using the login box to the left.
Report Problems:
If you enperience any problems with your Login details or if you require any help using MyPortal, please refer to the user guide above or call the Lanway support team.